Resources

Case studies

Explore how leadership teams bring OmniCore and OmniChat into production. We are finalising the first wave of customer stories, and they will appear here soon. In the meantime you can request early access or share what you want to see covered.

Showcase

We publish deep dives that detail the problem statement, implementation approach, gains realised, and lessons learnt with OmniABI.

Evidence pack

Each case study includes screenshots, metrics, and CIO/CFO commentary so stakeholders can validate OmniCore against their goals.

Blueprints

Replicable playbooks highlight connectors, data models, and change management rituals your team can adopt immediately.

New case study

Call centre network multiplies coaching impact.

Discover how a 450-seat customer contact business used OmniCore to rate agents, capture sentiment, and pinpoint training gaps— then deployed OmniChat to coach every rep in real time.

Identify top performers’ traits and replicate them across teams.
Upload call recordings and emails to score compliance and CX quality.
Serve targeted coaching modules via OmniChat with measurable uplift.

Ready to tour the playbook?

Read the call centre case study

Coming soon

Case studies in production

Request early access

Launching Q2 2024

Solara Manufacturing

Industrial automation

Unified finance and service operations around a single OmniCore scorecard, reducing board-pack preparation from three days to four hours.

Full story publishing soon

Launching Q3 2024

Brightwave Logistics

Supply chain & logistics

Connected call recordings, CRM, and warehouse telemetry to flag churn risk two quarters earlier than legacy dashboards.

Full story publishing soon

Launching Q3 2024

Northbridge Capital

Private equity

Leveraged OmniCore narratives to monitor portfolio performance and standardise quarterly reporting across ten holdings.

Full story publishing soon

Have a story to share?

Whether you are rolling out OmniCore across regions or using OmniChat to transform frontline operations, we would love to amplify your results. Share a few lines about the challenge, the teams involved, and the wins you are seeing—we will follow up with next steps and a collaborative briefing.

Submit a case study idea